Hello,
We apologize for the issue you are facing with Rank Math Pro breaking Elementor on your websites. It sounds frustrating to deal with these interruptions in your workflow.
To address this, we recommend ensuring that both the free and Pro versions of Rank Math are updated to their latest versions, as updates often include bug fixes and compatibility improvements. Additionally, check if there are any conflicts with other plugins or themes that might be causing this issue.
If the problem persists after updating and checking for conflicts, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for bringing this concern to our attention!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We already fixed the Elementor issue in the latest version of the Rank Math plugins. Please make sure you’re using the latest version of the Rank Math free (v1.0.235) and PRO (v3.0.78) plugins on your website: https://rankmath.com/changelog/
If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients
You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/
However, you mentioned you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
