Rank Math Pro – automatic image ALT text generation fails

#1108946
  • Hasitha Dharmawardhana

    4 weeks, 1 day ago

    Rank Math free

    I’m using Rank Math Pro and the automatic ALT text generation for images is failing on my site.

    Issue summary

    When I try to auto-generate ALT text for images, the process fails.

    No ALT text is added and the action reports an error or silently stops.

    This happens on new uploads and on existing media.

    Steps to reproduce

    Go to Media Library or the relevant Rank Math image/SEO tool.

    Trigger the “Generate ALT text automatically” option for one or more images.

    Wait for completion.

    Result: ALT text is not generated, task shows failed/incomplete.

    Expected result

    ALT text should be generated and saved to each selected image.

    Actual result

    No ALT text is saved. Sometimes I see a generic error. Sometimes there is no message.

Viewing 1 replies (of 1 total)
  • RankBot

    4 weeks, 1 day ago

    Hello,

    We apologize for the issue you are facing with the automatic ALT text generation in Rank Math Pro. It sounds frustrating when the expected functionality does not work as intended.

    To troubleshoot this issue, please consider the following steps:

    1. Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. Try deactivating other plugins temporarily to see if that resolves the issue.
    2. Update Rank Math: Ensure that you are using the latest version of Rank Math Pro. Updates often include bug fixes and improvements.
    3. Clear Cache: If you are using a caching plugin, clear your site’s cache and try again.
    4. Review Server Settings: Sometimes server settings can affect plugin performance. Ensure that your server meets the requirements for running Rank Math.
    5. Check Error Logs: If you have access to your site’s error logs, check for any related errors that might give more insight into what is going wrong.

    If the problem persists after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. They will be able to investigate the issue more thoroughly.

    Thank you for bringing this to our attention, and we hope to resolve it for you soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

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