Rank Math Pro Account Subscription Not Working

#366445
  • Resolved Brev Magazine

    3 years, 8 months ago

    Rank Math free

    Hello, Rank Math Team. I’ve recently made a rank math account and bought the pro version. I accidentally made multiple accounts however and I think I have an active subscription under [1 – moved to sensitive data section] because I am being charged for it however it is not working on my site. But I need to cancel and transfer that subscription over to this account [2 – moved to sensitive data section]. I don’t know why it’s saying I don’t have a pro subscription open with you guys when I am being charged for it. Can you please switch it to this account and have this account be the account that’s connected to my WordPress site, brevmag.com

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  • Prabhat

    3 years, 8 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support.

    We checked and were able to locate a PRO subscription on the email address ad***@br***ag.com. As requested, we have the subscription to your account with the email address co*****@br***ag.com.

    Hope this helps.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Pro Account Subscription Not Working’ is closed to new replies.