Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thanks Prabhat, I found my account details under j************@g******** and have now accessed the correct account.
Kind regards
Janis
Hello,
Do you want us to merge your accounts? If yes, please share the preferred email address and we will do the needful.
Looking forward to helping you.
Thanks.
Hello,
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
