Please check the error screen shot.
Hello,
Thank you for contacting us and we really regret the inconvenience this must have caused.
This might have been a temporary issue, could you please try again and see if the issue is fixed. Please try in an incognito (private) window of the web browser.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Please also ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
Please let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
