Rank math pro

#1109551
  • Resolved Sulaiman
    Rank Math pro

    I am still awaiting to use Rank Math pro. I have made my purchase more than 8 hours ago. I have logged in with the same email that i made the purchase with.

    I contacted support, however i was told that i only purchased Content A.I., this reply was deleted because i showed support what my receipt says. I am still awaiting for my Rank Math pro.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription. It sounds frustrating to be in this situation, especially after your purchase.

    To resolve this, please ensure that you are logged into your Rank Math account dashboard with the correct email address associated with your PRO purchase. If your dashboard still shows a FREE account, it may be due to an account mismatch. You can check your registered email by navigating to the ‘Edit Profile’ section in your account settings.

    If everything seems correct and you still do not see the PRO features, we recommend replying to your existing ticket. A human agent from the Rank Math Support team will be able to assist you further and clarify the situation regarding your subscription.

    Thank you for your patience, and we hope this gets resolved quickly for you!

    Sources:
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math

    Hello,

    We really apologise for this issue and the inconvenience caused.

    This issue has been resolved on your account.

    You now have full access to your subscription.

    We hope this helps. Please let us know if you have further questions or concerns.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank math pro’ is closed to new replies.