Rank math pro

#1109551
  • I am still awaiting to use Rank Math pro. I have made my purchase more than 8 hours ago. I have logged in with the same email that i made the purchase with.

    I contacted support, however i was told that i only purchased Content A.I., this reply was deleted because i showed support what my receipt says. I am still awaiting for my Rank Math pro.

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  • Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription. It sounds frustrating to be in this situation, especially after your purchase.

    To resolve this, please ensure that you are logged into your Rank Math account dashboard with the correct email address associated with your PRO purchase. If your dashboard still shows a FREE account, it may be due to an account mismatch. You can check your registered email by navigating to the ‘Edit Profile’ section in your account settings.

    If everything seems correct and you still do not see the PRO features, we recommend replying to your existing ticket. A human agent from the Rank Math Support team will be able to assist you further and clarify the situation regarding your subscription.

    Thank you for your patience, and we hope this gets resolved quickly for you!

    Sources:
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    We really apologise for this issue and the inconvenience caused.

    This issue has been resolved on your account.

    You now have full access to your subscription.

    We hope this helps. Please let us know if you have further questions or concerns.

Viewing 2 replies - 1 through 2 (of 2 total)

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