Rank Math Pro - Support

Resolved insiderotterdam
1 year, 10 months ago

Rank Math pro

Dear support,
I bought Rank Math Pro, with a different emailaddress (a********************@g********) and don’t see it under my subscriptions.
ID order: RANKMATH231202-1787-77342
Could you add my a********************@g******** account to the account on which the website insiderotterdam.com is added?
As for now I dont seem to be able to activate the Pro version of Rank math…
Looking forward to your quick reply.
All best,
Ariane

Viewing 5 replies - 1 through 5 (of 5 total)

RankBot
1 year, 10 months ago
Hello,

We apologize for the inconvenience you’re facing with your Rank Math Pro subscription. To resolve this issue, please follow the steps below:
1. Log into your Rank Math account using the email address associated with your Rank Math Pro subscription.
2. Once logged in, navigate to the Client Management dashboard to connect your website insiderotterdam.com with your Rank Math Pro subscription.
If you encounter any issues during this process or have further questions, please feel free to reach out to our support team directly from here. We’re here to help you with any concerns you may have.

Thank you for reaching out to us, and we appreciate your patience as we work to resolve this matter for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
Where Is My Rank Math PRO License Key?
insiderotterdam
1 year, 10 months ago

Rank Math pro

Hi there,
This does not help. I can’t log in with the emailaddress associated to my rank math pro account, because it automtically goes to my other Rank Math Free account. And now the account is almost blocked.

Uzair
1 year, 10 months ago

Hello,

You are opening this ticket using i**************@g********

But the PRO is in a********************@g********

Would you like us to merge the accounts? If so, which one do you prefer to keep?

insiderotterdam
1 year, 10 months ago

Rank Math pro

Dear Uzair,
Thank you for your quick reply. I indeed would like to merge the two.
I actually would like to move the subscriptions to the i**************@g******** account because the free version of the plugin is already installed via this account on insiderotterdam.com.
And then I would like to change the emailaddress of this account (now i**************@g********) to a********************@g********.
Is this possible?
All best,
Ariane

Princess
1 year, 10 months ago

Hello,

Thank you for your patience.

As requested, we have merged your accounts and changed the email address to: a********************@g********
Auto-login link: https://rankmath.com/my-account/?uid=1103245&altoken=69b8bebc4e55828b753bd0bc60d38399

Please check on your end if everything is working as expected.

You can follow this tutorial to help you refresh the connection on your websites and refresh your credits: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

RankBot
1 year, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math Pro’ is closed to new replies.