Rank Math – Polylang problems

#71260
  • Resolved Alex barbera escriba

    4 years, 2 months ago

    Rank Math pro

    Good morning, yesterday I spoke to Bhanu about a Polylang compatibility issue.
    The case is that I have Polylang installed to translate my website, but if I have Rank Math installed it doesn’t let me translate the text strings, the pages and the entries and the rest works fine, but it doesn’t let me change the strings.
    I have tried to uninstall the other plugins and everything works fine, but if Rank Math is installed I get error 403 when I change the strings.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You shared the username and the password but not the website, could you check it?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Alex barbera escriba

    4 years, 2 months ago

    Rank Math pro

    Sorry, my fault.
    The website is MOVED TO SENSITIVE DATA SECTION

    • This reply was modified 4 years, 2 months ago by Alberto.
    Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for the site URL. I tried to log in but it seems to not be working, could you check the credentials?

    Looking forward to help you.

    Alex barbera escriba

    4 years, 2 months ago

    Rank Math pro

    that’s it, try again

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello Alex,

    I have tried to access your wp-admin but I am getting an error 403. Please check the screenshot I have added in the sensitive section.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Alex barbera escriba

    4 years, 2 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alex barbera escriba

    4 years, 2 months ago

    Rank Math pro

    Hi Michael,
    I’ve created a new user, please try again.

    Thanks

    Uzair

    4 years, 1 month ago

    Hello,

    We are even getting 403 while accessing the admin URL:

    Could you please check with your web host?

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Rank Math – Polylang problems’ is closed to new replies.