Hello,
I’m sorry to hear that you are experiencing issues with the Rank Math plugin options disappearing on your WordPress dashboard. To address this, please follow these steps:
-
Check if Rank Math is Updated: Ensure that you have the latest version of Rank Math and Rank Math PRO installed on your site. You can update the plugin by going to WordPress Dashboard → Plugins → Installed Plugins.
-
Check Website Connection: Verify if your website is connected to your Rank Math account from the Client Management dashboard. If it’s not listed there, you may need to reconnect your site following the tutorial provided here.
If after following these steps the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Rank Math’s Advanced Mode – Available Module, Options & More
Rank Math Status and Tools » Rank Math
How to Use the Role Manager Feature of Rank Math SEO Plugin
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
