Rank Math Plugin not updating - Support

Resolved kaleemsatti
1 year, 4 months ago

Rank Math free

Hi there,

Rank math SEO Pro, plugin won’t update. When I am on Plugins Page, I click update, it says “update successfull” but when I leave and go to dashboard, it shows again ‘update now”.

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
1 year, 4 months ago
Hello,

We apologize for the issue you are facing with updating the Rank Math SEO Pro plugin. This can sometimes happen due to various reasons. Here are a few steps you can take to resolve this:
1. Reconnect Your Website with Rank Math: Sometimes, simply disconnecting and reconnecting your account can help. You can do this by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and then click Disconnect Account. After that, click on Connect Now to reconnect your account.
  $Disconnect account in Rank Math SEO$
2. Check for Plugin Conflicts: There might be a conflict with another plugin or your theme. You can check for conflicts by following the guide on Plugin/ Theme Conflict With Rank Math.
3. Manual Update: If the automatic update is still not working, you can manually update the plugin. To do this, download the latest version of Rank Math PRO from your Rank Math account area and then upload it via Plugins → Add New → Upload Plugin.
4. Ensure You Have the Latest Version: Make sure that you are using the latest version of Rank Math. You can check this by navigating to Plugins → Installed Plugins in your WordPress dashboard.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern!

Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
How to Update Rank Math Manually » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Princess
1 year, 4 months ago

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

It seems like you purchased the plugin with some other email address.

Can you please search and forward a receipt from FastSpring.com so we can locate your account?

Looking forward to helping you.

kaleemsatti
1 year, 4 months ago

Rank Math free

Hi there,

I bought the plugin from an agency with a different email address. I have tried above steps but the plugin simply wont’ update. I see a message in the far right corner in front of the plugin which says

Disable auto-updates
“Automatic update overdue by 3 weeks. There may be a problem with WP-Cron.”

Rakibuzzaman Siam
1 year, 4 months ago

Hello,

Please note that we don’t recommend purchasing the Rank Math paid plan from anywhere else except directly from us, as we don’t have any authorized resellers.

If you don’t purchase the Rank Math PRO plan directly from us, you won’t be able to get the updates of the PRO plugin. Also, we do not provide support for the cracked/nulled version of the Rank Math plugin.

Most of the time the cracked version of the plugins injects malware into your website which can also create a security threat.

For more details, you can check the article here: https://rankmath.com/kb/rank-math-pro-nulled/

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

RankBot
1 year, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rank Math Plugin not updating’ is closed to new replies.