Rank Math Plugin isn’t working

Hello,

Thank you for contacting Rank Math support.

Can you please confirm if you’re using a page builder or some type of custom editor that is different from the default WordPress editor, i.e. Block editor and Classic editor?

If you’re using a page builder or custom system, please share the name with us so we can assist you further.

Thank you for choosing Rank Math

Hello,

We believe Rank Math is fully compatible with SiteOrigin’s page builder. We’ll be happy to help investigate this on your end if you share access to your website with us. Please follow these steps:

• Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

You may try reinstalling the Rank Math plugin on your site.

Please note that all of the data you have already configured in Rank Math are saved in your database, so there shouldn’t be any data loss upon doing so.

Let us know how this goes.

Hello,

Rank Math should be compatible with SiteOrigin, unless you’re using a custom component or custom field but if you want us to help investigate the issue – you can share access to your website or a staging copy of your website with us so we can help investigate the issue.

Thank you for your patience and cooperation

Hello,

Kindly share an affected page/post with us.

Please note that Rank Math is only compatible with the SiteOrigin builder, but any extensions outside it are not supported by our plugin.

Could you please confirm if you’re using extensions on your site?

We look froward to helping you.

Thanks.

Hello,

It seems like these credentials are not working as we get the message that either the username or password is wrong.

Can you please verify the same and get back to us?

Looking forward to hearing back from you.

Hello,

It looks like the Page Builder by SiteOrigin plugin, has added some compatibility code that’s stripping most of the contents that should parsed and analyzed for SEO insights. Eg for the post you shared at
https://jaywalktheworld.com/wp-admin/post.php?post=7768&action=edit

Could you please share this with their team, and share with us their related response.

We apologize for any inconveniences that might have been caused by this issue.

Thank you.

Hello @hookmark,

Thank you for getting in touch.

We are glad that you managed to resolve this issue.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.