Rank Math Plugin Is Not Saving Changes Made on Staging Website

#854608
  • Resolved SpeakTech English

    1 year, 4 months ago

    Rank Math free

    Hello, 

    I am using rank math free version. Currently, I am developing on a staging website. I have added a bunch of functionality, pages and posts.

    I would like to optimise SEO for these newly added pages.

    However, when I add SEO optimisation using the Rank Math plugin, I can see that the changes are not saved. (SEE screen recording)

    I have ensured that SEO Controls are enabled, and I am in advanced mode!

    Screen recording

    Any help would be much appreciated

    Thanks

    Tom

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin not saving changes on your staging website. Here are a few things you can check to resolve this issue:

    1. Check for JavaScript Errors: Open the Developer Tools Console in your browser (you can do this by navigating to More Tools → Developer Tools and then clicking on the Console tab). Look for any errors that might indicate a conflict with another plugin or theme. If you find any errors, you may need to reach out to the respective support forum for those plugins or themes.

      Open Developer Tools
      Open console tab

    2. Firewall Settings: If you are using a firewall, it might be blocking access to certain files that Rank Math needs to save changes. Ensure that Rank Math is whitelisted in your firewall settings. You can check for blocked access to these files:

      • /wp-json/rankmath/v1/updateMeta
      • /wp-json/rankmath/v1/updateSchemas
      • /wp-json/rankmath/v1/updateRedirection
      • /wp-json/rankmath/v1/getFeaturedImageId
      • /wp-json/rankmath/v1/getHead

    3. Update Rank Math: Ensure that you are using the latest version of Rank Math. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, please update the plugin.

      Check Rank Math version from Version Control

    4. Browser Cache: Sometimes, browser cache can cause issues with saving changes. Try clearing your browser cache or using a different browser to see if that resolves the issue.

    If you have checked all of these and the issue persists, please reply to this ticket with any error messages you find in the console, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Plugin Is Not Saving Changes Made on Staging Website’ is closed to new replies.