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I installed rankmath two days ago and the content disappeared from an important page that I optimize daily and it replaced my page with another content that was on the homepage and changed my seo title and meta uri, I couldn’t replace it page, I stayed 10 hours without the real content on the page until the next day when the hosting company restored my back up
It’s a shame what you did to me because I lost positions in google, I deleted rankmath and installed yoast
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and you’re using AIO SEO at the moment.
In case you wanted to use Rank Math again and fix the issue, we can take a closer look at the settings and investigate further.
To do that, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘Rank math plugin installation erro’ is closed to new replies.