Rank Math plugin in Wordpress

#979439
  • Resolved Katelyn Bonetti

    6 months ago

    Rank Math free

    Hello,

    It looks like there is a glitch in the Rank Math plugin in WordPress – every time I sign into “Connect your rank math account” it never connects and brings me back to this screen:

    image.png

    I am hoping to see the webpage analytics so I can see how people are finding my site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin in WordPress. It seems like there might be a problem with the connection to your Rank Math account. Here are a few steps you can take to troubleshoot this issue:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will help you validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account. You can do this by following the prompts in the Analytics settings.
      Reconnect Search Console connection

    3. Check for Updates: Ensure that you have the latest version of Rank Math installed. You can check this in your WordPress Dashboard under Plugins → Installed Plugins.
      Rank Math plugins updated to the latest version

    4. Check Connection Status: Make sure your website is connected to your Rank Math account from the Client Management dashboard.
      connected websites

    If the issue persists after trying these steps, please reply to this ticket and include any error messages or logs you may have encountered. A human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    6 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please share the screenshot with us using a tool like https://imgur.com/upload so that we can check this further for you.

    Meanwhile, please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

    After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math plugin in Wordpress’ is closed to new replies.