Rank Math Plugin Hacked

Hello,

We apologize for the issue you are facing with the Rank Math plugin and the hacking incident. It’s concerning to hear that your sitemap is not displaying properly. Here are some steps you can take to address the situation:

1. Check for Plugin Conflicts: Ensure that there are no conflicts with other plugins. You can use the Health Check plugin to help identify any issues.

2. Verify Your Sitemap: Make sure you are submitting the correct XML sitemap to Google. The URL should be something like `https://rankmath.com/kb/fix-automatic-update-unavailable-for-this-plugin/. If you are getting errors, check for any unintended rules in your robots.txt file that might be blocking the sitemap.

3. Disable Caching: If you are using caching plugins, try clearing the cache or temporarily disabling them to see if that resolves the issue.

4. Custom Canonicals: If you have set custom canonical URLs for your posts, they may not appear in the sitemap. Consider removing these custom canonicals to allow Rank Math to generate them correctly.

5. Security Measures: Since you’ve installed Wordfence, ensure that it is configured correctly and run a full scan of your website. Additionally, consider changing your passwords and ensuring that all your themes and plugins are up to date.

6. Backup Your Site: If you haven’t already, make sure to back up your website regularly. This will help you restore it in case of future issues.

If these steps do not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we’re here to help you through it!