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When creating new pages for a clients website the WP page editor and side panel that allows you to edit the Meta Titles, description and slugs is not appearing where it usually would. I am using Oxygen builder for page designs if that helps. I have tried deactivating and reactivating rankmath to no avail, flushing the cache, nothing is working. This is happening with new pages I am creating. Image: https://wottonco.com.au/wp-content/uploads/2024/11/rankmath.jpg
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Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your WP Dashboard > Rank Math > Titles & Meta > Posts/Pages and from there make sure the Add SEO Controls option is enabled:
If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Let us know how it goes. Looking forward to helping you.
Thank you.
The ticket ‘Rank Math Plugin Editor for Page Meta Titles missing from side panel’ is closed to new replies.