Rank Math Plugin Does Not Function Properly on My Website

#906993
  • Resolved Emre

    1 year, 2 months ago

    Rank Math free

    I’m encountering problems with the Rank Math plugin on my website. Although I followed the setup instructions, the plugin isn’t working correctly and is impacting my SEO performance. I would greatly appreciate any advice on troubleshooting this issue or suggestions for restoring its proper functionality. Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin on your website. Here are some troubleshooting steps you can take to resolve the problem:

    1. Check PHP Version: Ensure that your server is running a supported version of PHP. You can confirm this by navigating to Tools → Site Health → Info in your WordPress dashboard. Scroll down to the Server section and check the PHP version. If it’s outdated, you may need to contact your hosting provider to upgrade it.

      Navigate to Info from your WordPress dashboard

      View the PHP version

    2. Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. Try deactivating other plugins one by one to see if the issue persists.

    3. Reinstall Rank Math: If the above steps do not resolve the issue, consider reinstalling the Rank Math plugin. Make sure to back up your settings before doing so.

    4. Check for Updates: Ensure that both WordPress and Rank Math are updated to their latest versions.

    5. Review Settings: Go through the Rank Math settings again to ensure everything is configured correctly. You can refer to our guide on How to Setup Rank Math SEO Plugin Properly for assistance.

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Can you please share some more details about the issue you’re facing on your website? You can also share a screencast with us by using a tool like https://loom.com so that we can check this further for you.

    However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math Plugin Does Not Function Properly on My Website’ is closed to new replies.