rank-math.php can’t update in Kadence

#940627
  • Resolved Way Wang

    9 months, 1 week ago

    Rank Math free

    When I click “update file”, it tells me:

    Your PHP code changes were not applied due to an error on line 23 of file wp-content/themes/kadence/rank-math.php. Please fix and try saving again.

    Unmatched ‘}’

    So I can’t make FAQ or TOC an accodion.

    Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Miguel

    9 months, 1 week ago

    Hello,

    Thank you for contacting support.

    That is happening because an incorrect code has been added to that file. Please use the following website to share the code of that file with us: https://pastebin.com

    Looking forward to hearing back from you.

    Way Wang

    9 months, 1 week ago

    Rank Math free

    Hi,

    It’s completely the same as the one in your tutorial, I’ve done this successfully before, but have problem this time with Kadence theme.

    Reinelle

    9 months, 1 week ago

    Hello,

    In this case, we might need to take a closer look at the code. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Way Wang

    6 months, 1 week ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘rank-math.php can’t update in Kadence’ is closed to new replies.