Rank Math Overview Word Press

#360512
  • Resolved Pila Stone

    3 years, 9 months ago

    Rank Math pro
    Content AI Starter

    Hi there,
    suddenly the Rank Math overview in the WordPress dashboard is empty.
    A green dot appears next to Rank Math “Analysis” in the directory. If I go to the menu, everything is empty.
    Likewise “Site Analysis”, “SEO Performens” etc..

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please follow this detailed guide to manually fetch the data from your GA and GSC account: https://rankmath.com/kb/delete-old-analytics-data/

    If the issue persists, please let us know and we will help you further debug the issue.

    Looking forward to helping you on this one.

    Pila Stone

    3 years, 9 months ago

    Rank Math pro
    Content AI Starter

    Hi there,
    I tried but didn’t get it. It worked once.
    But there is also a big problem:
    I am using the theme: WoodMart. In the product overview (all products) in WordPress, the Rankmath widget is not inserted correctly. There is only one column drawn down. As a result, there is no longer a complete overview of the products.
    It’s not a theme problem, as soon as I disable Rankmath it displays correctly.

    Anas

    3 years, 9 months ago

    Rank Math business

    Hello,

    Please follow the instructions in this guide to fix this:
    https://rankmath.com/kb/woocommerce-products-page-misaligned/

    I hope this helps. Looking forward to helping you.

    Pila Stone

    3 years, 9 months ago

    Rank Math pro
    Content AI Starter

    The problem with the view of products could be solved quickly.
    The problem that no analysis data is displayed still exists. Nothing is displayed either in the WordPress dashboard or in the Rank Math directory.

    Anas

    3 years, 9 months ago

    Rank Math business

    Hello,

    Please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings:
    reconnect

    Then, edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math Overview Word Press’ is closed to new replies.