Rank math options not appearing in Gutenburg

#87342
  • Resolved Sean
    Rank Math free

    I cannot find the Rank Math options in the Gutenburg editor.

    Where are they?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please ensure you have enabled the option to Add SEO meta box in Rank math > Titles & Meta > Posts. If you have you should be able to edit your posts meta with Rank math as shown below:

    If you are unable to find this, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Sean
    Rank Math free

    There is an incompatibility with this theme.

    https://themeforest.net/item/soledad-multiconcept-blogmagazine-wp-theme/12945398

    We will have to stop using Rank Math unfortunately as we cannot change the theme.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sean
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for getting back to us.

    I checked your site and the issue is actually with the Vafpress Post Formats UI plugin. It seems to be casing some Uncaught js errors if you check your browser console while loading a post which is likely the reason it is breaking Rank math functionality. You will need to get in touch with the plugin support to assist you with this.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Sean
    Rank Math free

    Hi Michael,

    Thanks for checking on that and finding the culprit.

    I will have to see if we can run the site without that plugin.

    Appreciate your help!

    Sean

    Alberto
    Rank Math business

    Hello,

    Perfect! Let us know how it goes or if you have any other questions.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank math options not appearing in Gutenburg’ is closed to new replies.