Hello,
I’m sorry to hear that you’re experiencing a blank page when trying to open the Rank Math settings in WordPress. This issue can often be caused by a conflict with another plugin or theme. Here are some steps you can take to troubleshoot the problem:
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Check for Plugin Conflicts: You can use the Health Check plugin to determine if another plugin is causing the issue.
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Check the Source Code: If the settings page shows a blank page, check the source code of that page. If it’s completely empty, it indicates a conflict. If there is data in the source code, it might be a caching issue.
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Clear Cache: If you have a caching plugin installed, try clearing the cache and see if that resolves the issue.
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Update Rank Math: Ensure that you are using the latest version of Rank Math. If not, consider updating it.
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Reinstall Rank Math: If the problem persists, you may need to delete and reinstall the Rank Math plugin. This will not remove your settings as they are stored in the database. You can follow the instructions in this article on how to resolve settings not being saved.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.
Thank you for raising this concern!
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
We apologize for any inconvenience that might have been caused due to that.
Please make sure you’re using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/
Also, please share a screenshot of the issue with us using a tool like https://imgur.com/upload so that we can check this further for you.
Looking forward to helping you.
Thank you.