Rank math on media files

#75736
  • Resolved Bernhard Gemassmer
    Rank Math pro
    Content AI Creator

    On my new website, in “edit media -> screen options” I miss the checkbox to enable rank math. What can I do?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Could you please test this with only Rank math active on a default theme

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Bernhard Gemassmer
    Rank Math pro
    Content AI Creator

    I checked for plugin and theme conflicts but found no solution.

    Hi,

    It is working fine.

    The Title and alt text options are from Rank Math:

    I see the options are working as expected.

    Hope that helps.

    Bernhard Gemassmer
    Rank Math pro
    Content AI Creator

    No, in the media editor the Rankmath checkbox is missing.
    Please see attached sample with a screenshot, where it works correct and a screenshot of the kolosseum.it site with the problem.
    Sample page with screenshots

    Alberto
    Rank Math business

    Hello,

    On latest Rank Math version, you don’t have that option, as you can see it is already happening in my local installation:

    You can enable and disable Media bulk editing as I show you in the screencast attached in the Sensitive Data section.

    Looking forward to help you.

    Bernhard Gemassmer
    Rank Math pro
    Content AI Creator

    I don’t see the screencast.

    Alberto
    Rank Math business

    Hello,

    I am sorry, I have attached it now in the Sensitive Data section.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank math on media files’ is closed to new replies.