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I have been using Rankmath from last few years. Everything was running good but then my website’s open graph data stop updating on social media. I used Facebook Sharing Debugger tool and everything it times out.
Although viewsource shows that og tags are present.
Please advise.
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Hello,
If you are using any security plugin, please disable it and clear the website cache and check with Facebook Social Sharing Debugger.
If the issue persists, it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
You can also check this article to fix the issue:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
The ticket ‘Rank Math OG issue’ is closed to new replies.