Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Can you please share a screenshot from your end so we can take a closer look at the issue you experienced in your blog post? You may use this tool to help you share a screenshot: https://imgbb.com/
Also, please also share the error log from your end so we can determine what’s causing the issue.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
Looking forward to helping you.
Hello Support,
https://prnt.sc/XmlI99hU_nZe
Above screenshot when Rank Math is disable
https://prnt.sc/QLBPmmWodNZf and second one when I activated Rank math
Hello,
It seems that you’re currently using Yoast, and the button is not publicly displayed.
Also, the error logs and warnings you have shared are showing the DJ S3 Bundle plugin codes. Please get in touch with their support as it is possible that they have a fix available for this kind of error.
Let us know how this goes.
Thank you.
Hello Reinelle,
Yes currently i’m using Yoast but it is just for option
When I activated the Yoast plugin, no error comes but as soon as I do rank math, the error comes.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The plugin causing this conflict is using a very old version of the Guzzle HTTP library that is likely conflicting with the library version we are using on our plugin for various calls.
We would suggest updating the library to the latest version which was released in August 2022 to make sure that the compatibility is met.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
