Rank Math not working since update to WordPress 5.3

#20317
  • Resolved Markus Dangl

    5 years ago

    Rank Math free

    I’ve already opened a ticket, but I can not change that. I wanted to add my sensitive data. That does not work.
    Problem:
    Today I updated WordPress to version 5.3. Rank Math has not worked properly since. Yesterday, before the update, everything still worked.
    I can not enter keywords in posts or products. The analysis of the page or the product does not work either. No snippet is created for the products. Not even the URL is entered.
    It’s all empty. As if Rank Math did not work.
    I really need urgent help!

    Here are some screenshots:
    https://imgur.com/xp1V38x
    https://imgur.com/3CONwcT
    https://imgur.com/J5rUrgM

Viewing 1 replies (of 1 total)
  • Todd

    5 years ago

    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for not following up sooner and any inconvenience that might have been caused due to that. We had an internal issue which hid many support topics from the queue.

    With that said, you have included the logins but haven’t included the login URL.

    Please share that so we can take a closer look at this issue and help you fix this ASAP.

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math not working since update to WordPress 5.3’ is closed to new replies.