Rank Math not working on site

#950473
  • Resolved Players Entertainment

    1 year ago

    Rank Math free

    Hi, I installed and set up the Rank Math plug-in on our website, but it does not really seem to be connected to the website. Updates I make within the plugin do not seem to reflect. I can not add Google Analytics as Rank Math does not recognise our GA ID. I have tried connecting and reconnecting. Can you please provide us with some support?

    Kind regards,

    Mousuf

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issue you are facing with Rank Math not working on your site. Thank you for raising this concern.

    To troubleshoot the problem, please follow these steps:

    1. Check if Rank Math is Updated to the Latest Version: Ensure that you have the latest version of Rank Math installed. You can do this by going to WordPress Dashboard → Plugins → Installed Plugins and checking for updates. If an update is available, please update the plugin.
      Rank Math plugins updated to the latest version

    2. Verify Website Connection: Make sure your website is connected to your Rank Math account. You can check this from the Client Management dashboard here. If your site is not listed, you will need to reconnect it.
      connected websites

    3. Check Google Refresh Token: Go to Rank Math SEO → Status and Tools → System Status and check the status of the Google Refresh Token. If it shows ‘No Token’, follow the tutorial to fix it.
      Google Refresh Token

    4. Plugin/Theme Conflicts: If the above steps do not resolve the issue, there may be a conflict with another plugin or theme. You can follow our guide to check for conflicts here.

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your patience, and we look forward to resolving this for you!

    Players Entertainment

    1 year ago

    Rank Math free

    Hi I have checked the above from the article but nothing provides a solution

    Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow this guide to remove the Rank Math App from your Google account: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics with all the required permissions and see if that works for you.

    Also, please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    If the issue persists, please share a screenshot of the Analytics settings page by using a tool like https://imgur.com/upload so that we can check this further for you.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    11 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math not working on site’ is closed to new replies.