Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I have checked your site and the SEo metabox is working perfectly with Rank math and WP Bakery enabled(check screencast attached in sensitive section), it would seem like a conflict with one of the plugins or the theme you are using. To determine that, please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Ok Michael thanks for the quick reply
will check cfor conflicts
Hello Alberto,
Did it help you? Do you want I close the thread (since you set it as solved)? If yes, we will be here for any other questions or issues you might have in the future.
Looking forward to help you.
no its not resolve yet the problem its the theme how should i proceed ?
how can enable this on my theme cuz it shows on classic editor but when i switch to wpbakey i can see the box at the bottom edit it adn everything but i cant see any scores at all i have to go back and see how im doing in classic mode
Hello,
Where you able to check for conflicts using the guide my colleague shared with you (this one: https://rankmath.com/kb/check-plugin-conflicts/). Did you find the cause?
If not, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
I have not being able to see the conflict I know its not a plug-in its within the theme.
Thank you.
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This reply was modified 4 years, 4 months ago by
Alberto.
Hello,
I have checked your site home page and Rank math seems to be appearing just fine, check the screenshot attached in the sensitive section. Please note that Rank math doesn’t work in the front end builder, only in the back end.
Hope that helps. If you have any further question(s), please let us know. Thank you.
nice I see it there but where can you see the score ? that’s what im missing im missing the score… on this back end view I have to keep switching to classic mode to see how im I doing
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
