rank math not working on category

#81543
  • Resolved Doaa Hassan
    Rank Math free

    Dear Support,

    Rankmath features not working with my category section , i install wp-rollback plugin but the case not solved ? the version is 1.0.47.1 “what can i do ?

    • This topic was modified 4 years, 2 months ago by Doaa Hassan.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    What is the issue you are having there? Are you not seeing the SEO metabox? Not having the score update? Could you give us more details?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Yes i’m not able to see the seo feature on category section its disappeared ?

    any update ?

    Alberto
    Rank Math business

    Hello,

    Is it working on your post edit page? In any case, it is likely because of WordPress 5.5 which is currently breaking websites right, left, and center:
    https://www.searchenginejournal.com/wordpress-5-5-issues/377851/

    Assuming you are using the latest version of all the plugins, themes and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    WP 5.5 brought a new error (not actually an error) that is not covered much and is related to the new jQuery version in the core. That is breaking many old themes and plugins. You have to stick with the developer that updates their products regularly or check with them and ensure they are compatible with WP 5.5

    If it is an issue with your theme, you can use this plugin until your theme provider releases an update: https://wordpress.org/plugins/enable-jquery-migrate-helper/#description

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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