rank math not working and i paid

Hello,

We apologize for the issue you are facing with Rank Math and the credits not working. It seems like you might be encountering a common problem related to the site URL change.

To resolve this, please follow these steps:

1. Ensure you are logged into the correct account that you used to purchase your Content AI credits.
2. Go to your WordPress admin area and navigate to Rank Math > Dashboard > Help. Here, disconnect and then reconnect your Rank Math account. This should help in syncing your account properly.
   
   
3. After reconnecting, refresh the credits count in your Content AI section to ensure it displays the correct amount.
   

If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern, and we hope this helps!

Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math

Hello,

Please share the website/domain where the Content AI is not working.

Meanwhile, please ensure that your Rank Math plugin is already updated to the latest version:
https://rankmath.com/changelog/free

If the issue persists, please follow these steps:

1 . Please clear the transients at Rank Math > Status & Tools > Database Tools > Remove transients

2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. To connect your correct account, click on Connect Now.

4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

5 . Once all the above steps are done you might need to refresh the credits again this time to start using Content AI.

Please head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

Let us know how this goes.