Rank Math not working?

#35456
  • Resolved Diana Elena Neaţă

    4 years, 8 months ago

    Rank Math free

    Hello dear Rank Math team,

    I installed this plug-in because I was stunned of its functionalities. I am impressed of the easy instalation, the fact that I could connect it easily to Search Console, imported Yoast data and thhe way it displays the SEO score (which is very comprehensible). However, if I am writing an article using Guttenberg and click on the Rank Math icon (the one were the score is shown) I receive an error message which says that the editor has encountered an unexpected error 🙁 Also, if I switch to Elementor and click the SEO tab nothing happens.

    Please help!

    Thank you a lot!
    Diana

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 8 months ago

    Rank Math free

    Hi Diana,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Also, it is worth checking for a standalone Gutenberg plugin too. Do you happen to be using it? If so, you can safely disable it as the block editor that you would need the Gutenberg plugin for is already built into WordPress after 5.0+ version.

    Please let us know.

    Diana Elena Neaţă

    4 years, 8 months ago

    Rank Math free

    Hi Todd,

    Thank you very much for your precious advice! Indeed Guttenberg was the problem, after disabling it, all is as it should!

    Again, thanks a lot for helping!

    Have a great day,
    Diana

    P.S. I really like what you guys are doing with Rank Math and I am seriously thinking of doing a review on my blog 🙂

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hi Diana,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂

    We would really appreciate it if you could spread the word by writing a review! Please drop us a link when done.

    Remember we are always a ticket away should you need any help!

Viewing 3 replies - 1 through 3 (of 3 total)

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