Hello,
I apologize for the issue you are facing with the Rank Math plugin not showing while editing your blog posts. This could be due to a few reasons, such as a conflict with your theme or another plugin, or it might be related to the PHP version your server is using.
To troubleshoot this issue, please consider the following steps:
- Check PHP Version: Ensure that your server is running a supported version of PHP. Rank Math requires a stable version of PHP to function correctly. You can find more information on how to upgrade your PHP version here.
- Plugin Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing Rank Math not to display.
- Theme Compatibility: Switch to a default WordPress theme (like Twenty Twenty-One) to check if your current theme is causing the issue.
- Browser Console Errors: Check for any JavaScript errors in your browser’s console that might indicate what’s going wrong.
If these steps do not resolve the issue, please reply to this ticket with any error messages you see or additional details about your setup, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
When I want to click connect your account but the WordPress dashboard open rank math process not start
Hello,
Please check if you have clicked the star icon as it will unpin the Rank Math from the toolbar
Also, ensure that the Rank Math option is enabled in the block editor options
You can also check this knowledgebase about the issue: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/
If those are still missing, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugins/theme on your site.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
