Rank math not showing to “editor” users when using classic editor plugin

#86060
  • Resolved Adrian Pong

    4 years ago

    Rank Math free

    Hi,

    I’m not sure if there is a setting I’m missing. I’ve done a search and found nothing about this issue in the forum.

    Any help appreciated.

    For info, under admin user, rank math is shown.

Viewing 1 replies (of 1 total)
  • Alberto

    3 years, 12 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Have you enabled the Role Manager in the Rank Math Dashboard? If yes, make sure your Editors have enabled the access.

    If you already tried it and assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank math not showing to “editor” users when using classic editor plugin’ is closed to new replies.