Rank Math not importing Redirections

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the redirect file to check? You can share a downloadable file URL using https://wetransfer.com/ or Google Drive and share it in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Regarding the database table errors, please try recreating them for initial troubleshooting. Head over to Rank Math > Status & Tools > Database Tools and click the Re-create Tables button

Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/

Once done, clear your website’s cache and check again the redirections.

I hope that helps.

Thank you.

Hello,

It looks like the file you sent is for the global settings for your Rank Math, not the actual redirections. Could you please confirm that?

If you are referring to your redirection rules, you can make use of the import/export available for the PRO version. Please refer to my screencast here: https://i.rankmath.com/FvpFBK

More details about it here: https://rankmath.com/kb/import-redirects/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

I’ve checked the file you shared, and the redirects are added. If they are not showing on your site upon importing, we may need to take a closer look at your site’s settings.

Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Hello,

I tried to import the settings on your site and the redirections were also imported this time. Please check and confirm.

Let us know if you need any other assistance.

Thanks.

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.