Rank Math Not Fetching Data from Search Console

#440338
  • Resolved Nojeem
    Rank Math free

    Hello
    I have setup and connected correctly my Google Search Console in Rank Math but Rank Math is still not fetching my data. I waited for about 4 days nothing still. I even disconnected and reconnected Rank Math same thing.
    What do I need to do?
    Kindly find images of what I just described below:

    This is my search console dashboard
    https://ibb.co/3d13QHf

    This is my RankMath dashboard
    https://ibb.co/Yh2cqxF

    This is proof that I have connected
    https://ibb.co/7YnRWMv

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

    If you prefer, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Not Fetching Data from Search Console’ is closed to new replies.