rank math not explane

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Can you please click on that arrow to expand the metabox? If that doesn’t work, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

We really look forward to helping you.

Hello,

It seems that you already marked this ticket as “Resolved”.

Do you still need our assistance regarding this issue? Classic Editor plugin is compatible with Rank Math so it should work. If you still need our help with regarding this issue, kindly share your admin login and we will further help you.

Looking forward to helping you.

Thank you.

Hello,

I open the ticket again, kindly share your admin login here as instructed from my previous reply.

https://support.rankmath.com/ticket/rank-math-not-explane/?view=all#post-328964

Looking forward to helping you with this one.

Hello,

The issue is being caused by the ACF Pro integration in your theme. The version of the ACF Pro is old and you will have to update it to the latest version in order to use the meta box.

Let us know how that goes. Looking forward to your update.

Thanks.

Hello,

It is not in the plugins. The ACF is integrated into your theme and you will have to get in touch with the developer of your theme to get that updated.

Let us know if you need any other assistance.

Thanks.