Rank Math Not detecting Gutenberg blocks

#412937
  • Resolved Melinda

    3 years, 5 months ago

    Rank Math free

    Hello Rank Math Team,

    Rank Math is not detecting Gutenberg blocks I have created with the “Ultime Blocks” WordPress Plugin. I have been facing this issue since the last update.

    Please Do let me know if this is an issue with the recent update or if rank math is clashing with the Ultimate Blocks plugin and it’s a problem with Ultimate Blocks Plugin?

    Example Pages where I have Ultimate Blocks Gutenberg Blocks:
    [moved to sensitive data section]

    Note: I am looking for a quick solution, so I have also posted this question on the WordPress support forum. Please do provide a quick solution.

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    We may need to check this one over your admin dashboard as we also need to replicate this issue on our end.

    Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Not detecting Gutenberg blocks’ is closed to new replies.