Rank Math Not Reporting - Support

Resolved Bernie Combs
3 years, 6 months ago

Rank Math free

Greetings,

I’ve tried everything I can find to troubleshoot why Rank Math won’t display Google Analytics info. I’ve been thru all the steps found at “What To Do When Rank Math Analytics Shows Zero Search Traffic” with no result. I’ve included all of the status data in the sensitive data section below, as instructed. Any idea what the problem could be? GA4 is showing data flow and reporting impressions… they’re small, but there is activity.

I’d considered upgrading to Pro because I’ve heard so many good things, but if I can’t even get the free version to connect I guess I’ll go back to Yoast. I’m sure It’s probably me, but I’m stumped.

Please advise and thanks.
Bernie

Viewing 7 replies - 1 through 7 (of 7 total)

Jeremy
3 years, 6 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Bernie Combs
3 years, 6 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Anas
3 years, 6 months ago

Rank Math business

Hello,

Please also add the login URL in the sensitive data section so we can log in and check.

We look forward to helping you.

Bernie Combs
3 years, 6 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Anas
3 years, 6 months ago

Rank Math business

Hello,

I tried to fetch the data but it is not fetched.

In the free plugin, the data is only fetched from the Search Console.

Can you please share a screenshot of the last 30 days of organic clicks from the Search Console?

You can use https://imgbb.com/ to share the screenshots.

We look forward to helping you.

Bernie Combs
3 years, 6 months ago

Rank Math free

Huh, only pulling from Search Console didn’t occur to me since so much configuration is focused on GA. It appears there is a little search activity, but I’ve just published this site recently and haven’t been trying to drive the numbers like the way I’ve been generating some activity on GA just tweaking the site. Anyhow, here’s the link to the screenshot you requested: https://ibb.co/82MJzyZ

When I was working thru the troubleshooting checklist, it took like 1.5hrs to rebuild the DB Tables and then when I rebuilt the indexes the “progress alert” just hung there without resolving.

Hope this helps.

Nigel
3 years, 6 months ago

Rank Math business

Hello,

Thank you for the screenshot. Rank Math only reports stats for urls in the top 100 positions on the Google search engine results page. Please allow some time for the website to gain the necessary stats before they start showing on your website.

Hope that helps. Please let us know if you have questions.

RankBot
3 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank Math Not Reporting’ is closed to new replies.