Rank Math not Compatible with One Signal in Publisher Theme by Better Studio

#75900
  • Resolved JLJ Digital

    4 years, 3 months ago

    Rank Math business
    Content AI Creator

    Hello,
    I have 2 problems with the rankmath plugin.
    I have been using it for a year now and it s an amazing plugin.

    I actually have two problems with it when it comes to use it with publisher theme by better studio
    1st – It is not compatible with one signal, the rank math toolbar doesn’t appear in posts when you have one signal activated

    2nd- Occured today after I updated JetPack, Monsterinsight, Rankmath
    I have a Header Analyzer showing up in posts and the rank math toolbar dissapeear. Could you please check those two issues?

    Thank you

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using (apart of Rank Math).

    It is just a possibility but one to check. So if you can, check it and if you still don’t find the issue or if you find it is caused by Rank Math, we will be more than happy to login in your site and try to provide you with a solution.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math not Compatible with One Signal in Publisher Theme by Better Studio’ is closed to new replies.