Rank math meta box not showing

#898984
Viewing 8 replies - 1 through 8 (of 8 total)
  • RankBot

    1 year, 1 month ago

    Hello,

    We apologize for the issue you are facing with the Rank Math Meta Box not showing. Since you’ve already tried the solutions mentioned in the article, let’s ensure that everything is set up correctly.

    1. Navigate to Titles & Meta Settings: Go to Rank Math SEO → Titles & Meta from your WordPress dashboard. Make sure you have selected the correct post type or taxonomy where you want the Meta Box to appear.
      Navigate to Titles and Meta Settings

    2. Enable Add SEO Controls: In the Titles & Meta settings, scroll down to find the Add SEO Controls option and ensure it is enabled for the relevant post types.
      Enable Add SEO Controls option

    3. Check User Profile Settings: If you are trying to access the Meta Box in user profile settings, navigate to Users → Profile and scroll down to see if the Meta Box appears there. If it doesn’t, check if there are any restrictions set in the Author Robots Meta settings that might be affecting visibility.
      go to your user profile

    4. Screen Options in Classic Editor: If you are using the Classic Editor, click on Screen Options at the top-right of your screen and ensure that the Rank Math SEO checkbox is checked.
      click on Screen options

    If after checking all these settings the Meta Box still does not appear, it may be beneficial to check for any plugin conflicts or theme issues that could be affecting Rank Math’s functionality.

    If you continue to experience difficulties, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for your patience!

    web developer

    1 year, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    web developer

    1 year, 1 month ago

    Rank Math free

    We have already attempted these solutions, but as mentioned, we are unable to see the ‘Add SEO controls’. Please refer to the screenshot on our site(https://imgur.com/a/CtYZmal). Additionally, as per the old reference, we have added the following priority in the functions.php file:

    add_filter( ‘rank_math/metabox/priority’, function( $priority ) {
    return ‘low’;
    });
    Below is a list of the plugins we are using:
    Advanced Custom Fields PRO
    Advanced Custom Fields: Table Field
    Akismet Anti-spam: Spam Protection
    Better Find and Replace
    Classic Editor
    Contact Form 7
    Contact Form 7 Gated Content
    Cookie Notice & Compliance for GDPR / CCPA
    Duplicate Page and Post
    Flamingo
    Google Analytics for WordPress by MonsterInsights
    GTM4WP – A Google Tag Manager (GTM) plugin for WordPress
    HandL UTM Grabber v3
    HubSpot All-In-One Marketing – Forms, Popups, Live Chat
    Integration for Contact Form 7 and Salesforce Pro
    Intuitive Custom Post Order
    Max Mega Menu
    Mouseflow for WordPress
    Multi Step for Contact Form 7 (Lite)
    NitroPack
    OptinMonster
    PDF Embedder
    Popup Maker
    PostX
    Rank Math SEO
    Regenerate Thumbnails
    Spectra
    Tawk.to Live Chat
    Total Upkeep
    UserFeedback Lite
    Wordfence Security
    WordPress Importer
    WP Armour – Honeypot Anti Spam
    WP File Manager
    WP Mail SMTP
    WP Plugin Manager
    WP-Optimize – Clean, Compress, Cache
    WP-Paginate

    Jaideep Asrani

    1 year, 1 month ago

    Hello,

    Thank you for contacting Rank Math support.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    web developer

    1 year, 1 month ago

    Rank Math free

    Due to an NDA, we’re unable to provide FTP and admin access. However, we’ve included the server status and other relevant details for your review. Could you please check with these?

    * Rank Math System Status:

    ### rank-math ###

    version: 1.0.230
    database_version: 1
    plugin_plan: Free
    0: undefined
    1: undefined
    2: undefined
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, acf, content-ai, instant-indexing, role-manager, local-seo, amp
    refresh_token: Token exists
    permissions:
    Search Console: Given
    rank_math_404_logs: Not found
    rank_math_redirections: Not found
    rank_math_redirections_cache: Not found
    rank_math_internal_links: 272 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 144 KB
    rank_math_analytics_inspections: 112 KB

    ### wp-core ###

    version: 6.6.2
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /blog/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 10
    dotorg_communication: true

    ### wp-dropins (2) ###

    advanced-cache.php: true
    maintenance.php: true

    ### wp-active-theme ###

    name: NetDepot 2023 (NetDepot2023)
    version: 1.0
    author: the Mindbees team
    author_website: https://mindbees.com/
    parent_theme: none
    theme_features: core-block-patterns, post-thumbnails, widgets-block-editor, automatic-feed-links, title-tag, post-formats, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, custom-background, editor-color-palette, editor-gradient-presets, responsive-embeds, custom-line-height, experimental-link-color, custom-spacing, custom-units, widgets
    theme_path: /home/netdepot/public_html/wp-content/themes/NetDepot2023
    auto_update: Disabled

    ### wp-mu-plugins (1) ###

    htpm-mu-plugin.php: author: (undefined), version: 1.0.8

    ### wp-plugins-active (35) ###

    Advanced Custom Fields: Table Field: version: 1.3.26, author: Johann Heyne, Auto-updates enabled
    Advanced Custom Fields PRO: version: 5.7.10, author: Elliot Condon (latest version: 6.3.9), Auto-updates enabled
    Akismet Anti-spam: Spam Protection: version: 5.3.3, author: Automattic – Anti-spam Team, Auto-updates enabled
    Better Find and Replace: version: 1.6.4, author: CodeSolz, Auto-updates enabled
    Classic Editor: version: 1.6.5, author: WordPress Contributors, Auto-updates enabled
    Contact Form 7: version: 5.9.8, author: Takayuki Miyoshi, Auto-updates enabled
    Contact Form 7 Gated Content: version: 1.4.4, author: Apsis Labs, Auto-updates enabled
    Cookie Notice & Compliance for GDPR / CCPA: version: 2.4.18, author: Hu-manity.co, Auto-updates enabled
    Duplicate Page and Post: version: 2.9.5, author: Arjun Thakur, Auto-updates enabled
    Flamingo: version: 2.5, author: Takayuki Miyoshi, Auto-updates enabled
    Google Analytics for WordPress by MonsterInsights: version: 9.2.0, author: MonsterInsights, Auto-updates enabled
    GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: version: 1.20.2, author: Thomas Geiger, Auto-updates enabled
    HandL UTM Grabber v3: version: 3.1.0, author: HandL Digital LLC, Auto-updates enabled
    HubSpot All-In-One Marketing – Forms, Popups, Live Chat: version: 11.1.66, author: HubSpot, Auto-updates enabled
    Intuitive Custom Post Order: version: 3.1.5.1, author: hijiri, Auto-updates enabled
    Max Mega Menu: version: 3.3.2, author: megamenu.com, Auto-updates enabled
    Mouseflow for WordPress: version: 5.1.3, author: Mouseflow, Auto-updates enabled
    OptinMonster: version: 2.16.7, author: OptinMonster Popup Builder Team, Auto-updates enabled
    PDF Embedder: version: 4.8.2, author: PDF Embedder, Auto-updates enabled
    Popup Maker: version: 1.20.2, author: Popup Maker, Auto-updates enabled
    PostX: version: 4.1.16, author: Post Grid Team by WPXPO, Auto-updates enabled
    Rank Math SEO: version: 1.0.230, author: Rank Math, Auto-updates enabled
    Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates enabled
    Spectra: version: 2.16.2, author: Brainstorm Force, Auto-updates enabled
    Tawk.to Live Chat: version: 0.8.6, author: Tawkto, Auto-updates enabled
    Total Upkeep: version: 1.16.5, author: BoldGrid, Auto-updates enabled
    UserFeedback Lite: version: 1.1.1, author: UserFeedback Team, Auto-updates enabled
    Wordfence Security: version: 7.11.7, author: Wordfence, Auto-updates enabled
    WordPress Importer: version: 0.8.3, author: wordpressdotorg, Auto-updates enabled
    WP-Optimize – Clean, Compress, Cache: version: 3.7.0, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
    WP-Paginate: version: 2.2.2, author: Max Foundry, Auto-updates enabled
    WP Armour – Honeypot Anti Spam: version: 2.2.03, author: Dnesscarkey, Auto-updates enabled
    WP File Manager: version: 8.0, author: mndpsingh287, Auto-updates enabled
    WP Mail SMTP: version: 4.1.1, author: WP Mail SMTP, Auto-updates enabled
    WP Plugin Manager: version: 1.2.6, author: HasThemes, Auto-updates enabled

    ### wp-server ###

    server_architecture: Linux 3.10.0-1160.76.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.1.30 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 2M
    php_post_max_size: 8M
    curl_version: 8.10.1 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-10-26T09:17:32+00:00
    utc-time: Saturday, 26-Oct-24 09:17:32 UTC
    server-time: 2024-10-26T09:17:31+00:00

    ### wp-database ###

    extension: mysqli
    server_version: 10.3.39-MariaDB
    client_version: mysqlnd 8.1.30
    max_allowed_packet: 268435456
    max_connections: 151

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/netdepot/public_html/wp-content
    WP_PLUGIN_DIR: /home/netdepot/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable

    Miguel

    1 year, 1 month ago

    Hello,

    Please open the browser console and share the error logs in the console with us so we can advise further.

    Just looking at the screenshot it’s impossible to tell unequivocally what is causing this issue.

    Thank you.

    web developer

    1 year, 1 month ago

    Rank Math free

    https://imgur.com/a/GQ4EszL
    error log
    acf-input.min.js?ver=5.7.10:3 Uncaught TypeError: Cannot read properties of undefined (reading ‘getPostEdits’)
    at acf.Model.onChange (acf-input.min.js?ver=5.7.10:3:26019)
    at i (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-hooks&ver=6.6.2:2:86755)
    at data.min.js?ver=7c62e39de0308c73d50c:2:19884
    at Array.forEach (<anonymous>)
    at n (data.min.js?ver=7c62e39de0308c73d50c:2:19872)
    at Object.emit (data.min.js?ver=7c62e39de0308c73d50c:2:20019)
    at s (data.min.js?ver=7c62e39de0308c73d50c:2:20143)
    at data.min.js?ver=7c62e39de0308c73d50c:2:20667
    at data.min.js?ver=7c62e39de0308c73d50c:2:18995
    at v (data.min.js?ver=7c62e39de0308c73d50c:2:8167)

    Jeremy

    1 year, 1 month ago

    Hello,

    From the console error log you shared, it’s not pointing to any of the Rank Math asset files.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this
    troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Rank math meta box not showing’ is closed to new replies.