Rank Math meta box not showing

#20044
  • Resolved Sebastian F.
    Rank Math free

    The Rank Math meta box on my page is not showing anything below the tabs on top. Curiously it works if I disable either Fluent Forms OR Oxygen Builder Gutenberg Integration. Switching to another browser didn’t help, but I also wasn’t able to replicate this behaviour on another site. Since this isn’t caused by a single conflicting plugin, I suspect a problem with Rank Math, but I have no idea how to solve this.

    • This topic was modified 5 years, 1 month ago by Sebastian F..
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have raised this problem with our dev team for closer investigation and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Can you please check your browser’s console for any errors?

    It seems like a conflict.

    You can also determine the actual culprit by following this tutorial:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Hello,
    There are indeed some errors pointing to Fluent Forms as the culprit. Further investigation following your tutorial confirmed the results I’ve already seen when disabling plugins two days ago. The problem goes away when I disable “Oxygen Builder Gutenberg Integration” or “Fluent Forms”. Having one of the plugins enabled isn’t a problem, but both at the same time break some website functionality including Rank Math.
    Right now, it looks like this isn’t a Rank Math problem, but if you are able to gather any more information from the console errors please let me know.

    Console Errors

    Hello,

    Thank you for contacting Rank Math today.

    Most of the errors appear to be stemming from Fluent forms and thus getting in touch with them would be wise since they are in a better position to address this.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 4 replies - 1 through 4 (of 4 total)

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