Rank Math Meta Box Does Not Appear

#898555
  • Resolved Sevde Erciyes
    Rank Math free

    https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/ Although I follow the steps on this page, Rank Math SEO Meta Box does not appear on my pages and posts and I cannot update the meta description.I see the Rank Math path on pages and posts, but it doesn’t open when I click on it, it’s not at the top of the page as usual. I can’t access the meta box area where I can change the meta description in any way.

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  • Hello,

    We apologize for the issue you are facing with the Rank Math Meta Box not appearing on your pages and posts. It can be frustrating when you cannot access the tools you need to optimize your content.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check if the Meta Box is Enabled: Ensure that the Meta Box is enabled for the specific post type or taxonomy. You can do this by navigating to Rank Math SEO → Titles & Meta in your WordPress dashboard. Select the post type (like Pages or Posts) and make sure the Add SEO Controls option is enabled.
      Enable Add SEO Controls option

    2. Screen Options in Classic Editor: If you are using the Classic Editor, click on Screen Options at the top-right of your screen and ensure that the Rank Math SEO checkbox is checked.
      Select Rank Math SEO checkbox

    3. Check for Conflicts: Sometimes, other plugins or themes may conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.

    4. Browser Console Errors: Check your browser’s console for any JavaScript errors that might be preventing the Meta Box from loading. You can do this by right-clicking on the page, selecting "Inspect", and then navigating to the "Console" tab.

    5. Clear Cache: If you are using a caching plugin, clear your cache and check again.

    If you have followed these steps and still cannot access the Meta Box, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math Meta Box Does Not Appear’ is closed to new replies.