Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
If the changes you are making to the title and description are not being saved, please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
i dont have a firewall but i do see this error
POST https://accrokite0kohphangan.com/wp-json/rankmath/v1/updatemeta?_local-user 418
apl-fetch.min.js?ver…ac54e9ebf21fe0472:2
not sure what this meands ??
Hello,
Are you using Dreamhost as your hosting provider? We ask this because that is one of the very few hosts that use the status code 418 on their request when they are blocked via a firewall and that’s what is happening on your website at the moment.
Here’s more information about the issue: https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-
If you are indeed using Dreamhost please get in touch with them about this situation as they will be able to assist further.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
