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Every time I try to get all my information put into the wizard to get up and running, it takes me to the session timed out screen. EVERY TIME!
Anything you can advise me on how to fix this would be appreciated!
Thank you
Glenda Eades
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Do you have a screenshot or the URL in your browser bar when you see the timeout?
Have you tried re-installing Rank Math? Please do so if you haven’t yet.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘Rank Math KEEPS TIMING OUT!’ is closed to new replies.