Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
If the issue is regarding the SEO title and description then please follow the instructions in this guide to fix the issue:
https://rankmath.com/kb/meta-data-not-saving/
Let us know if you meant something else. Looking forward to helping you.
hi sir, it is not saving anything, as if i hadnt save the page.
To give you further information, i am working on DIVI builder
Hello,
Can you please record and share a screencast of the issue so we can check and assist you further? You can use https://loom.com to record the screencast.
Looking forward to helping you.
i am going to add the video to the sensitive data
Hello,
Unfortunately, I was unable to find any screencast in the sensitive data section of the ticket.
However, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
