Rank Math is not saving changes

#815444
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I’m sorry to hear that you’re facing issues with Rank Math not saving changes on your website. This can be frustrating, but I can help you with some possible solutions.

    1. Update Rank Math to the Latest Version:

      • Make sure you have the latest version of Rank Math installed. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you will see a notification prompting you to update the plugin.
      • If you are not getting the update notification, you can manually update Rank Math by downloading the latest version from your Rank Math account and installing it on your WordPress site. Detailed steps for manual update are available in this guide.

    2. Save Your Settings:

      • When making changes in Rank Math settings, ensure to save them by clicking the “Save Changes” button at the bottom of each setting. If you navigate away without saving, changes will be lost.
      • Here is an example of how to save changes in Titles and Meta settings:
        Click button to save changes

    If these steps do not resolve the issue, please provide more details or consider reaching out to our support team by opening a support ticket in the Rank Math support forum with specific error details for further assistance.

    Let me know if you need further help or clarification!

    Sources:
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Rank Math ‘Titles and Meta’ Options and Settings
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your GoDaddy firewall and most likely this is why you’re facing the issue.

    In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateRedirection

    You may try following this link to learn how you can whitelist Rank Math REST Routes in GoDaddy Website Firewall: https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If that doesn’t help, you can get in touch with GoDaddy support to see if they can help you to resolve this issue.

    However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math is not saving changes’ is closed to new replies.