Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share your website URL with us so we can further check it on our end?
Looking forward to helping you.
https://www.fluentreport.com/
That’s my URL, and I noticed that is it will show the language description that I saved last In the rank math option panel.
If I switched back to another language then saved it, then it will show that description across the site language.
Hello,
When saving the homepage meta description, you need to ensure that you are currently selecting the language to which you wish to apply it to. Then the meta description should be saved for that particular language.
Can you please confirm if this isn’t the behavior you are experiencing on your end?
Looking forward to helping you on this one.
I switched to the language before I update the description, and I noticed that rank math only use the language I saved last.
For example when I wanted to update the language A, I switched to the language then update it.
Then switch to language B and updates the description also.
Then I noticed that instead of showing each description, ranthmath decided to show the last description I updated which is the B across all the language.
Hello,
It seems that you have already marked this ticket as already resolved. Could you please confirm?
Looking forward to helping you.
Thank you.
No,the error is not resolved.🥺
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
