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I have checked by disabling all plugins and found that due to Rank Math activate status, the product of Own shop is not showing in admin. Due to this I am not able to Edit the products. Pls, do the needful to fix this issue.
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Hello,
We apologize for the issue you are facing with Rank Math conflicting with the Product section of your Own Shop Theme. Thank you for raising this concern.
To confirm if there is a plugin conflict, we recommend using the Troubleshooting Mode. You can enable it and activate your plugins one by one to identify which one is causing the issue. Here’s how you can do it:
- Navigate to the Troubleshooting Mode in the top bar.
- Hover over the plugins section and click on any one of the plugins to enable it.
- Try reproducing the issue after activating each plugin.
If you find that a specific plugin is causing the conflict, please contact the plugin developer to resolve the issue. Alternatively, let us know which plugin it is, and we will do our best to help resolve the conflict from our end.
If the issue persists even when only the default WordPress theme and Rank Math are active, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for your patience, and we’re here to help!
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
It appears you were referring to the misalignment of your product page.
We clicked on the Screen options tab at the top right corner of the WordPress admin area when on the WooCommerce Products page and unselected some columns and clicked the Apply button
You can refer to this guide: https://rankmath.com/kb/woocommerce-products-page-misaligned/
Kindly confirm that this issue has been resolved for you.
Thanks.
The ticket ‘Rank math is conflicting with Product section of Own Shop Theme’ is closed to new replies.