Rank math is conflict

#244394
  • Resolved joe solmon
    Rank Math free

    Rank math is conflicts with the Advance custom field plugin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please be a little bit more specific on the issue and let us know if you see any error message, or what you expected to work in a certain way that is not working?

    Looking forward to hearing back from you.

    joe solmon
    Rank Math free

    No Errors were shown in the console when I activate the advanced custom field plugin with the rank math plugin so the rank math plugin did not show its result. and I deactivate advanced custom plugin then rank math work properly

    Hello,

    We can’t seem to replicate this on our end.

    Could you please share a screenshot or a screencast using these handy tools of the area in which the issue occurs so we can further determine the issue?

    https://imgbb.com/
    https://loom.com/

    We are looking forward to helping you with this one.

    joe solmon
    Rank Math free

    Hello, Please See Below Screenshot rank math did not show its features
    https://www.loom.com/i/fdd87bc81a554362b380be14a05d7d0a

    Hello,

    It was helpful. This is a common challenge, the Rank Math metabox is collapsed. To fix, click on the down arrow on the far right of the box with the “Rank Math” heading to reveal the Rank Math settings. See my screencast for reference: https://i.rankmath.com/FeyARu

    If the meta box fields for the Rank Math’s setting aren’t showing after clicking the down, there could be a plugin/theme conflict within your website. To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    <span style=”text-decoration: underline;”>Please do take a complete backup of your website before sharing the information with us.</span>
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank math is conflict’ is closed to new replies.