Rank Math Install Deleted 2 Posts

#44231
  • Resolved Kevin

    5 years, 8 months ago

    Rank Math free

    I just installed RankMath on a fairly new WP site. I only have a few posts so far, and I was using Yoast. After running the config wizard, 2 of my posts (out of around 5) are missing. One that was published this week is missing completely and not in trash, draft or published. The other is in draft and is missing all of its content. The posts are still showing as index on search console, so I 100% had them published.

    Can I get them back and how did this happen?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 8 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is very odd, Rank Math does not modify any database data. The plugin will actually create new tables for Rank Math features and add meta data to the postmeta table.

    Could you please disable Rank Math and check if this will fix the issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Kevin

    5 years, 8 months ago

    Rank Math free

    Hi,
    This did not help. I can find the 2 posts in google search looking at a cached version, and I can see that the posts existed at some point, although I can only see the post title on the category page, so I cannot view it to copy the text.

    There is zero chance that I accidentally deleted and removed from my trash. It’s very odd.

    Michael Davis

    5 years, 8 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is quite odd since Rank math does not delete or add posts or pages. Would you please refresh your sitemap then check if the allegedly deleted post appear on sitemap and let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    5 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Install Deleted 2 Posts’ is closed to new replies.