Rank math has conflict with Blocksy

#457087
  • Resolved Keng Tang Chang

    3 years, 5 months ago

    Rank Math free

    Hello, I have used your awesome plugin for a long time.
    Now I found when I use “Translatepress” and use “blocksy’s post shortcode” to establish a page, it will get something wrong.

    When I change to another language, the thumbnail will show some strange text.
    I am sure it is about your plugin, because I have test for it.

    Please check the Media Coverage section from the website URL

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Keng Tang Chang

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Keng Tang Chang

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 5 months ago

    Hello,

    Allow me to check this one with our dev team to further investigate the issue.

    We should get back to you shortly with a solution.

    Looking forward to helping you.

    Thank you.

    Pratik

    3 years, 5 months ago

    Hello,

    It looks like Rank Math’s link module is conflicting with the Blocksy. Please try adding the following code in your theme’s functions.php file: https://rankmath.com/kb/filters-hooks-api-developer/#remove-rel-noopener

    If it still doesn’t work after adding this filter code then please add your site’s FTP details in the Sensitive Data Section.

    I hope that helps.

    Keng Tang Chang

    3 years, 5 months ago

    Rank Math free

    It solved my problem, thanks:)

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank math has conflict with Blocksy’ is closed to new replies.